Pick a worry to see how Open Kargo answers it.
“My clients ask ‘where is my parcel?’ all day.”
Every status you set reaches the sender and the recipients automatically, in the app and in the parcel’s chat. Parcels waiting at “submitted” move on after 12 hours.
“Bookings come by WhatsApp and end up in Excel.”
Clients book in the app and your rules apply first: refused items, prices per item type, packaging, space left, phone quotas. Every parcel lands on one board per departure, which you can export.
“Announcing departures takes hours.”
Publish all your departures at once: dated express flights, weekly, biweekly or monthly air and sea, road and train. The portal writes the WhatsApp, SMS and email announcement in French or English.
“Clients argue about weight and price.”
The price is calculated from your rates with volumetric weight and your minimum charge, and the client sees the same figure. Weights and photos are recorded at reception.
“The wrong person collected a parcel, or left without paying.”
Handover needs the recipient’s pickup code, with a lock after five wrong tries and a manager-approved override. Check-out is blocked while a payment due on arrival is unpaid.
“My team is spread across several countries.”
Set up warehouses and pickup stations, move parcels between stations, and give each person access to their own station, with roles, approvals and an audit log.
“I still have space before departure.”
Publish a promotion, quote on groups of senders, answer loads posted by importers, or sell spare space to other forwarders on the capacity exchange.
“New clients don’t know us.”
A verified listing in the app, reviews from real shipments you can reply to, and a public company page with your routes, policies and contacts.
“I don’t know which routes make money.”
Record payments and see operations, finance and route-profitability reports, with exports for your accountant.
Also included
- Customs queue
- Sensitive goods queue
- Proof of delivery
- Returns
- Storage fees
- Manifests with versions
- Live flight and ship tracking
- Branded staff sign-in
- Installable portal
- English, French, Swahili, Chinese
A secure, dedicated workspace for your team, all around the world
- Your own branded sign-in page
- One account and role per person, limited to their station if needed
- Manager approval for sensitive actions and a full audit log
- Your team, wherever it works, in the same workspace, in the browser or the installed portal
A front page for your visibility
- A public company page with your routes, policies, contacts and reviews, on a link you can share
- A verified listing in the sender app
Join in three steps.
- 01Create your account
- 02Verify your company and each shipping method you offer
- 03Publish your first departure
Senders see your agency as soon as steps 2 and 3 are done.
Your departures, full. Your clients, informed.