Last updated [Date of publication]
Draft. Highlighted items in brackets are placeholders to be completed before publication.
These terms govern your use of Open Kargo, operated by [Company legal name], registered at [Registered address] (registration [Company registration number]).
1. What Open Kargo is
Open Kargo is a platform that connects senders of goods with independent freight forwarders, sourcing agents and capacity providers. Forwarders and agents are independent businesses; they, not Open Kargo, carry out the transport and sourcing services they sell.
2. Accounts
You must give accurate information and keep your password safe. Forwarders and sourcing agents must complete verification before they can offer services.
3. Fees
Senders pay the price quoted by the forwarder or agent. On marketplace deals, Open Kargo keeps a 5% service fee and the forwarder keeps 95%. Subscription plans and credit packs for forwarders are described in the forwarder portal. [Payment and refund terms]
4. Your responsibilities
- Send only goods you are allowed to send, declared accurately.
- Respect customs rules in the countries of departure and arrival.
- Do not misuse the platform or other users’ data.
5. Liability
[Limitation of liability, insurance and claims process]
6. Changes and termination
We may update these terms; we will tell you about important changes. You can close your account at any time.
7. Law and disputes
These terms are governed by the law of [Governing jurisdiction]. [Dispute resolution]
8. Contact
Questions about these terms: [email protected]. See also our privacy policy.