Last updated [Date of publication]
Draft. Highlighted items in brackets are placeholders to be completed before publication.
This policy explains how [Company legal name] (“Open Kargo”, “we”) handles personal data when you use our website, apps and portals.
1. Data we collect
- Account data: name, email, phone, password (stored hashed).
- Shipment data: senders, recipients, addresses, parcel details and tracking events.
- Verification data for forwarders and agents: company and identity documents (KYC).
- Technical data: device and log information needed to run and secure the service.
- App and download counts: the Android app sends an anonymous install id (made on the phone, not linked to your account) and its version; app downloads from this site are counted by country. No IP address is stored.
2. Why we use it
To run the service you asked for, to verify partners, to keep the platform secure, to meet legal obligations, and to answer your requests.
3. Who sees it
The forwarder or agent you work with sees what they need to serve you. Tracking pages ask for the recipient’s phone before showing details. We do not sell personal data. [List of processors, e.g. hosting and email providers]
4. How long we keep it
[Retention periods]
5. Your rights
You can ask to access, correct or delete your data, or object to some uses, by writing to [email protected]. [Supervisory authority]
6. Cookies
See our cookie policy.
7. Contact
[Company legal name], [Registered address]. Email: [email protected].